Frequently Asked Questions

12 Letters is a transformation journey for people at crossroads. Through 12 guided conversations you pause, reflect on where you have been, and write letters that help you see who you are becoming. That clarity helps you step into the next chapter with intention.

Many people go through change without making meaning out of it. Self discovery does not happen by accident. These guided conversations help you harness your life events to turn them into momentum going forward—turning quick thoughts into clarity and leaving you with a set of letters to inspire and guide you down the road.

Yes. The experience is constructed based on age-old stories, frameworks of transformation, and coming-of-age rituals. It mirrors the rituals of death and rebirth found in cultures around the world, guiding you through your own personal evolution.

Each of the 12 Letters guides you to write to a part of your life—your younger self, a future you, an unsent note, even your own emotions. The result is insight, relief, and a clearer path forward.

You start a session with your personal AI interviewer, which asks curated questions specific to your responses, life situations, and points of view to help you explore and reflect on your life. Each conversation lasts about 15–30 minutes, and at the end a letter is automatically written for you based on that conversation.

Writing letters allows you to address different versions of yourself—past, present, and future. It creates separation from your normal patterns, allowing you to see yourself in a new light. Letters clarify what you believe, help you let go of regrets and unspoken words, and help you picture your best-case future and plan the steps to reach it.

There are 12 letters total—and each guided conversation takes about 20–40 minutes. We encourage you to stay with whatever pace feels right; spend as long as you need to process and embody your thoughts. Some people finish in a day, others stretch it out over a week.

Pick a setting that feels different from your everyday routine—into nature, a short getaway, a quiet hotel, or a beach day. Make it a ritual so your body remembers the change. Treat it like a fanfare, and let the shift in space make the experience even more impactful.

You don't have to be. Your AI ghostwriter interviews you in a simple conversation. You just answer with your own words, and it shapes them into a clear, polished letter.

Your AI interviewer adapts. It asks follow-up questions, offers fresh angles, and lets you skip ahead or return to any topic. You always have the support to keep going.

The more you write and reflect deeply, the more you'll get out of the program. We recommend answering with at least 3–4 sentences per question, but never rush yourself. Let your thoughts, feelings, and reflections spill out—the AI will help you shape them into a letter, so focus on honesty rather than perfection.

Voice input uses the speech-to-text engine on your phone. Whatever language your device is set to for dictation will be used, so it matches the settings you already rely on. The app still prompts you in English. Not sure how it feels? Tap the same dictation / text-to-speech icon you use in any other app and try a quick note—the experience will be identical inside 12 Letters.

Yes. Your letters are stored securely on Google servers and belong to you alone—we never share or sell them. AI processing uses API access with the highest privacy settings available to us, and only you can read the finished letters. With your permission, anonymous patterns may be used to improve the system, but no one will ever read your personal letters. For more, see the app privacy policy.

Yes. You will always have access to your conversations and letters—save them, print them, revisit them whenever you need.

The 12 Letters experience is available in English only right now. We are exploring localized versions, but today every prompt, question, and letter is written in English.

Yes, for now! The experience is built as a mobile app, but we may release a web version later.

No. This is not a trauma release program or a substitute for clinical therapy. If there are traumatic events you'd like to process, please work with a licensed therapist or trauma-informed practitioner before or alongside 12 Letters—we focus on reflective writing and personal evolution, not diagnosing or treating mental health conditions.

Our Terms & Conditions outline topics the app cannot support—such as abuse, self-harm, and other subjects restricted by our API providers. Please review the app Terms and Conditions before you begin to understand the boundaries we have to uphold.

Yes. Credits follow an expiration schedule (usually 1 year), and once they expire you'll need to purchase new credits for additional conversations. Even after credits expire, you always retain access to the conversations and letters you've already completed.

Each conversation requires AI processing, which costs money per word. When you purchase the program we assign a generous pool of credits—enough to finish all 12 letters with room to explore. Credits help us keep your use within the boundaries we design for the experience. If you ever need more, you can purchase additional credits.